We take care of the storage and the history of all your customers support requests. Limited number on Starter Plan (3), Pro (10), Unlimited on Premiere.

Register the teams emails and that's it. We play gate keeper using IP & other tools allowing team member access. Only your pre-registered team will have access.

We have designed the Admin Control Center to keep you in control of your team and your business. Making everything accessible with one click action. 

One  customer support page is installed as well as the ability to use the page from their phones to handle current issues with their purchase or service.

Pick from canned reply messaging ensuring you are working on the issue, or get upgraded access to Ai AutoReply & Trained Ai on Pro & Premiere.

Let customers upload that receipt or picture of damage or submit a video review directly. You can trust that the file is held safely in your private cloud.

Our Trained Ai Agents use knowledge based documents and site page contents in system interactions so that you're free of repetitive questions and answers.

Keep timeline notes or interaction details for support requests.  Every member of the team can see  the history of every request and stay in the loop.

Categorize interactions & requests by department or season or any combo of tags and then call them up with a  tag search from the RingzU Cloud.

supportME! is built by RingzU Telecom. The stack

and the tools live on our network host pushing everything needed. VOIP Phone service with Ultimate.

RingzU SMS is required and has other government costs for texting as a business.  Our set up is ready to get you texting with no equipment needed.

Step up your service game, give the customer a great experience. Offer multimedia messaging to get your customers issue resolved on the spot. 

Automate messages to customers about a sale, or a coupon for dinner date night.  We can activate & have you popping up on screens everywhere fast.

Chat from any device or screen with customers as they report an issue. *Newly added in-house live chat among your signed-in support team.

Change color theme, logo, and banners within the customer facing dashboard with a pro or premiere plan.  We seamlessly fit into your sites design. 

Apps can be very overwhelming. You can get help right from the development team by email with Starter or Pro and by phone with Premiere when you need it.

Your records and app data is protected in the cloud at no additional cost.  If you cancel service or are terminated for non-payment, all data is deleted.

 Keep endless amounts of request history and all the interactions whether they occurred yesterday or 5 years ago we have it all stored securely for you to access.